Question 1

Where do you ship?

Accepted Answer

Worldwide. UK orders arrive in 2-3 working days; most international destinations within 5-10 working days.

Question 2

What is your returns policy?

Accepted Answer

30 days from delivery on unworn items with tags attached. Return shipping is free in the UK.

Question 3

How do I choose the right length?

Accepted Answer

Measure shoulder to floor in your usual shoes and add two inches. Petite suits up to 5'3", regular up to 5'8", tall above that.

Question 4

Are duties included?

Accepted Answer

Duties and taxes are calculated at checkout for most destinations and shown before you pay.

Question 5

Do you offer men's jilbabs?

Accepted Answer

We stock men's thobes, jubbas, jalabiyas and djellabas. "Men's jilbab" is a common search term for those garments.

Question 6

Can I wash these garments at home?

Accepted Answer

Most styles are machine washable at 30°C. Wool blends and structured over-robes are dry clean only.